Legal

Terms & Conditions

Please read these terms carefully before using the Maksports Arena booking platform or making a booking.

Last updated: September 23, 2026

By creating an account, registering a team, or making a booking through Maksports Arena, you acknowledge that you have read and agree to these Terms & Conditions.

01

Using Maksports Arena

Maksports Arena provides an online platform that allows teams and users to register teams, view available arena slots, make bookings, manage bookings, make payments, and receive booking confirmations and notifications.

You agree to provide accurate and up-to-date information when using the platform.

02

Team Accounts

When registering a team, you are responsible for ensuring that the information provided is accurate and current.

You are responsible for keeping your account credentials secure and for activity carried out through your account.

If you believe your account has been accessed without your permission, please contact Maksports Arena as soon as possible.

03

Bookings

Bookings are subject to availability and are considered confirmed once the booking process has been successfully completed.

A booking may include:

  • Team name
  • Booking date
  • Start time
  • End time
  • Booking duration
  • Payment status

You should review your booking details carefully before completing the booking.

Maksports Arena reserves the right to correct booking or scheduling errors where necessary.

04

Payments

Where payment is required, the applicable booking fee will be displayed before you complete the payment process.

Payments may be processed through third-party payment providers. By proceeding with a payment, you agree to comply with the applicable payment provider's terms and requirements.

A booking may not be considered confirmed if payment has not been successfully completed where payment is required.

05

Rescheduling & Cancellation

Where rescheduling is available, it is subject to the availability of alternative dates and time slots.

Any applicable cancellation, rescheduling, or refund conditions may depend on the booking and payment status.

Maksports Arena may restrict or decline changes to bookings where the requested change cannot be accommodated.

06

Use of the Arena

Users and teams are expected to use the arena responsibly and follow all applicable arena rules and instructions.

You agree not to:

  • Damage arena property or equipment.
  • Engage in unlawful or dangerous activities.
  • Disrupt other users or scheduled activities.
  • Use the facility for unauthorised purposes.
  • Ignore reasonable instructions from arena staff.

Teams may be responsible for costs resulting from damage caused by their members or guests, subject to applicable law.

07

User Responsibilities

You agree to use the Maksports platform and arena responsibly.

You must not attempt to:

  • Gain unauthorised access to another user's account.
  • Interfere with the operation of the booking platform.
  • Submit false or misleading information.
  • Make fraudulent bookings or payments.
  • Circumvent booking or payment controls.
  • Use the platform for unlawful purposes.
08

Service Availability

We aim to keep the booking platform available and functioning reliably. However, we cannot guarantee that the platform will always be available without interruption.

Temporary interruptions may occur because of:

  • Maintenance.
  • Technical problems.
  • Network or connectivity issues.
  • Third-party service interruptions.
  • Circumstances outside our reasonable control.

We may temporarily suspend access where maintenance, security, or technical work is required.

09

Third-Party Services

Some features of the platform may rely on third-party services, including payment, communication, mapping, hosting, or authentication providers.

Third-party services may have their own terms and privacy policies. Maksports Arena is not responsible for services operated independently by third parties.

10

Privacy

Information provided when using Maksports Arena is handled in accordance with our Privacy Policy.

By using the platform, you acknowledge that certain information may be required to provide services such as account management, booking, payment processing, and communication.

View Privacy Policy
11

Intellectual Property

The Maksports Arena platform, including its design, branding, content, graphics, software, and other materials, may be protected by applicable intellectual property laws.

You may use the platform for its intended purpose but may not copy, reproduce, modify, distribute, or commercially exploit platform content without appropriate permission.

12

Limitation of Liability

To the extent permitted by applicable law, Maksports Arena will not be responsible for losses arising from circumstances outside its reasonable control, including service interruptions, third-party service failures, or events affecting the availability of the arena.

Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by law.

13

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, policies, or legal requirements.

When significant changes are made, we may provide appropriate notice through the platform or other available communication channels.

Your continued use of Maksports Arena after updated terms become effective constitutes acceptance of the updated terms.

14

Contact Us

If you have questions about these Terms & Conditions, please contact the Maksports Arena team.

Email

support@maksportsarena.com

Location

Kampala, Uganda

By continuing to use the Maksports Arena platform, you acknowledge that you have read and understood these Terms & Conditions.